service item (n)~ An item that is subject to maintenance work managed in a service order. service level (n)~ The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases.
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service item (n)~ An item that is subject to maintenance work managed in a service order. service level (n)~ The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases.
