signed in (adj)~ Pertaining to an agent who is both subscribed to a group and actively taking calls for that group. While groups can be defined to automatically sign in agents others allow the agent to specify whether he/she is signed in.
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signed in (adj)~ Pertaining to an agent who is both subscribed to a group and actively taking calls for that group. While groups can be defined to automatically sign in agents others allow the agent to specify whether he/she is signed in.
