Workflow (n)~ A list of Statuses for objects in Parature (such as Tickets Chat Sessions and Knowledgebase Articles) and the transition of those objects through Statuses via Actions performed manually and/or automatically.
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Workflow (n)~ A list of Statuses for objects in Parature (such as Tickets Chat Sessions and Knowledgebase Articles) and the transition of those objects through Statuses via Actions performed manually and/or automatically.